Privacy Policy

Last updated: June 21, 2026

Our Commitment to Privacy

Quill Portal ("we," "our," or "us") is committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://quill-learn.com and use our learning portal services.

Data Controllers

This service is provided by:

Quill Learning Pte Ltd

UEN: 202129417D

7 Temasek Boulevard, Suntec Tower One, #12-07, Singapore 038987

In partnership with:

Quill Learning

Information We Collect

Personal Information

  • • Name and contact information (email address)
  • • Date of birth (for age verification)
  • • Educational background and proficiency level
  • • Assessment results and performance data
  • • Learning progress and history

Technical Information

  • • IP address and device information
  • • Browser type and version
  • • Usage data and interaction patterns
  • • Cookies and similar technologies

Assessment-Specific Data

  • • Test responses and answers
  • • Time spent on questions
  • • Speaking assessment recordings
  • • Writing assessment samples
How We Use Your Information

Service Provision

  • • Administer assessments and qualifications
  • • Provide assessment results and feedback
  • • Track learning progress
  • • Personalize learning experience

Communication & Support

  • • Send test results and certificates
  • • Provide customer support
  • • Send important service notifications
  • • Respond to inquiries and feedback

Quality Improvement

  • • Improve assessment accuracy
  • • Develop new features
  • • Conduct research and analytics
  • • Ensure platform security

Legal Compliance

  • • Comply with applicable laws
  • • Prevent fraud and abuse
  • • Protect platform integrity
  • • Enforce terms of service
Data Sharing and Disclosure

We may share your information in the following circumstances:

Quill Learning

Quill Learning may access assessment data for certification and quality assurance purposes.

Service Providers

Third-party services that help us operate our platform (cloud hosting, analytics, support tools).

Educational Institutions

With your consent, we may share results with educational institutions for admission or placement purposes.

Legal Requirements

When required by law, court order, or government regulation.

Data Security and Retention

Security Measures

  • • End-to-end encryption for data transmission
  • • Secure storage with access controls
  • • Regular security audits and updates
  • • Staff training on data protection
  • • Compliance with PDPA Singapore standards

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Assessment data is typically retained for 7 years, after which it may be anonymized or deleted.

Your Privacy Rights
Access & Correction

Request access to or correction of your personal information.

Data Portability

Obtain a copy of your data in a structured format.

Objection

Object to processing of your personal information.

Withdrawal

Withdraw consent where processing is based on consent.

To exercise these rights: Contact us at privacy@quill-learn.com with your request and identification details.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze platform usage.

Essential Cookies

Required for basic functionality and security.

Performance Cookies

Help us understand how our platform is used.

Functional Cookies

Remember your preferences and settings.

International Data Transfers

Your information may be transferred to and processed in countries outside Singapore. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Email: privacy@quill-learn.com

Address:

7 Temasek Boulevard, Suntec Tower One, #12-07

Singapore 038987

UEN: 202129417D

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.

Quill Portal

Quill Learning is the exclusive partner to NCC Education for the DIGI series in Singapore — series in Singapore — your globally recognised computing education

Support

© 2026 Quill Learning Pte Ltd (UEN: 202129417D) · Singapore

Awarding body: NCC Education, United Kingdom · Ofqual-regulated